About

Hisoneko

Hello!

Welcome to my store, my name is Tessa (hiso.neko), and I'm a cosplayer. This is where you can buy prints of my cosplays. If there are any you want from my Instagram that aren't listed here, please contact me! Let me know if you have any questions. Thank you for your support!

Portland, OR

FAQ

  • Where is the store based?

    Portland, OR

  • Do you accept orders placed outside of the US?

    In light of COVID-19, I will not be accepting international orders until further notice to reduce direct contact with others. This is because I have to fill out customs forms for most international orders which have to be handled by a postal worker! Once things return to normal, I will ship internationally again.

  • Are you still shipping orders during COVID-19?

    If you are within the US, yes! International orders aren't accepted at this time, unfortunately. :c

  • How long will it take to receive my order?

    Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

  • Can I request a print of a photo that isn't listed?

    Of course! All the listings I will have are taken with my high quality camera, but I'm happy to make prints of any photo that's on my Instagram page! I have a listing in my store called "Unlisted Photo Print" for this specific reason. Simply buy the amount of prints you want with that option, and contact me here and once I email you back you may send screenshots of which ones you want! :)

  • What is Storenvy?

    This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

  • How do I pay for my order? Is it secure?

    The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

  • What if something is wrong with my order?

    If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.